Our Service Management Practice has extensive experience in service transition and operations.
Poorly designed service processes negatively impact your business. We work to avoid complexity and uncertainty, embracing transparency and simplicity.
With a strong background in ITIL and ITSM, we have considerable experience in Service Management and moving from legacy systems to Cloud based offerings.
We can deliver value to you within the following major service streams:
Analysis and Process Design. Our experience across the entire ITIL V3 Service Management Lifecycle helps create a complete ITSM process library, including effective implementation of a Service Catalogue.
ServiceNow Platform migration, implementation and support. Our certified architects, developers and systems administrators will migrate to, upgrade or support your ServiceNow Platform. This includes systems administration services, business rules establishment, plug-in activation and custom application development.
Testing and Defect Management. Our testing team will work directly with your delivery or support teams to document effective test strategies and plans, including test summary reports.
"Expert assistance with service transition and operations"
Service Transition Lead
- North Sydney
- AU$800 - AU$801 per day
Our client is looking for a Service Transition Lead for a long term contract role. This is a Senior Position in the Team and need to have experienc...
Enterprise Solution Architect
Canberra ACT Long-Term Engagement Must be an Australian Citizen with Minimum NV1 Clearance Are you an experienced Enterprise Solution Architect loo...
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Canberra ACT Long-Term Engagement Must be an Australian with minimum of Baseline Clearance Are you an experienced Project Support Officers looking ...
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