Business Analyst ITSM

Job Title: Business Analyst ITSM
Contract Type: Contract
Location: Brisbane, Queensland
Salary: AU$800 - AU$850 per day
Reference: CR/006942_1636003432
Contact Name: Julia Leung
Contact Email:
Job Published: November 04, 2021 16:23

Job Description

Our client, a large financial institute, is looking for a Business Analyst ITSM.

About the role

  • Work as a Business Analyst on an ITSM system migration
  • Work closely with Accounts Team to improve their user experience
  • Gather requirements and create documentation
  • Analyse, map and improve processes
  • Involved in implementation of new features and processes

Skills and experience

  • 4 years+ working experience in large commercial corporates
  • Experience as a Business Analyst working on projects end-to-end
  • Expertise in requirement gathering and process analysis / mapping
  • Previous ITSM experience preferred
  • Very good communication and stakeholder management skills

What's on offer

  • 12+ months' engagement working at a large bank
  • Currently work from home with prospect to return to the office 1-2 days per week
  • Up to $800 plus super per day or $160k inc super on a fix-term contract
  • We can consider candidates from Sydney, Melbourne or Brisbane for this role

What's next

If you would like to be considered, please click the apply button or call Julia Leung on 02 8243 6808.

Who we are

FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.