FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.

The Role

Our client, a large Sydney based technology organisation, is looking for an experienced Application Support Specialist for their enterprise team.

• Provides technical and functional application support
• Resolve client problems and queries in an effective and timely manner
• Utilize a support ticket system
• Ensure clients kept up-to-date regarding the status of their issues/tickets
• Work closely together with other technology teams regarding current and potential problems
• Ensure operational and support documentation is created and/or updated

Who you are

You will have the following skills/experience

• 3+ years SQL database support experience
• 3+ years Level 2-3 Enterprise Support experience
• Must have experience supporting an ERP platform
• Must have supported Microsoft Applications
• Good understanding of business process flows in larger ERP systems
• Experience in Finance or Accounting environments
• Strong troubleshooting experience with SQL databases
• Strong communication and customer service skills

What’s on offer

This is a 6 months+ engagement with a high profile organisation with highly competitive remuneration on offer.

What’s next

If you would like to be considered, please send your application to Julia Leung on julial@finxl.com.au or click the apply button.