FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.
Our client, a large Sydney based technology organisation, is looking for an experienced Application Support Specialist for their enterprise team.
• Provides technical and functional application support
• Resolve client problems and queries in an effective and timely manner
• Utilize a support ticket system
• Ensure clients kept up-to-date regarding the status of their issues/tickets
• Work closely together with other technology teams regarding current and potential problems
• Ensure operational and support documentation is created and/or updated
Who you are
You will have the following skills/experience
• 3+ years SQL database support experience
• 3+ years Level 2-3 Enterprise Support experience
• Must have experience supporting an ERP platform
• Must have supported Microsoft Applications
• Good understanding of business process flows in larger ERP systems
• Experience in Finance or Accounting environments
• Strong troubleshooting experience with SQL databases
• Strong communication and customer service skills
What’s on offer
This is a 6 months+ engagement with a high profile organisation with highly competitive remuneration on offer.
If you would like to be considered, please send your application to Julia Leung on firstname.lastname@example.org or click the apply button.