About FinXL IT
FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.

The Opportunity
FinXL IT is seeking a Senior Project Manager/ Business Readiness Implementation Manager to join our consulting team for a strategic engagement with a leading Insurance client. You will lead the business readiness and implementation of SAP Signavio, uplifting the division's Business Process Management (BPM) and Customer Journey capabilities.

Responsibilities

• Signavio Implementation: Drive the rollout of SAP Signavio as the tool of choice for BPM and Customer Journeys.

• Business Readiness: Link operational processes to customer experience (CX), ensuring a smooth transition from iServer and mitigating process decay.

• Delivery Management: Execute the delivery plan, managing scope, sequencing, and trade-offs across complex business and tech workstreams.

• Governance & Standards: Establish clear ownership and governance frameworks enabled by modern AI-supported tooling (mining and analytics).

• Process Redesign: Enable the redesign of workflows from the ground up to effectively shape and capture AI opportunities.

• Stakeholder Integration: Build deep relationships with business and technology leads to drive decisions, manage dependencies, and ensure high user adoption.

• Financial Oversight: Manage project budgeting and forecasting to ensure delivery stays within financial parameters.

Key Skills & Experience

• Proven background as a Senior Project Manager or Implementation Manager within the General Insurance industry.

• Proven hands-on experience as part of a team responsible for the implementation and delivery of SAP Signavio in a similar sized environment and ecosystem is non-negotiable.

• Demonstrated experience delivering diverse portfolios including business transformation and cultural change.

• Exceptional senior executive engagement skills with the ability to align diverse parties under tight timeframes.

• Ability to drive business-led solutions while navigating complex technology impacts and legacy system transitions.

• Strong judgement with the ability to provide practical support and apply design-thinking principles to process uplift.

What's On Offer?

• Initial 12 months' contract, with a view to extend
• Located in Sydney CBD
• Hybrid working arrangement to get your best work done!
• Lead a mission-critical project moving an industry leader toward AI-supported process management.
• Join a consultancy that values professional development and high-level stakeholder partnership.

Next Steps: If you would like to apply for this opportunity, please submit your CV via SEEK. Please note that due to the volume of responses, only shortlisted consultants will be contacted.

Job number (S4)