Digital Content Writer (M17)

Location: Melbourne, Victoria
Job Type: Contract
Specialisation: Telecommunications
Salary: Negotiable
Reference: CR/011069_1659585114
Contact: Stephanie D'Aloia
Email: email Stephanie

FinXL IT Professional Services. We are an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio.

At present, an outstanding opportunity exists for a Digital Content Writer to take ownership of all matters relating to a range of digital services content within telco sector.

Chat Bot and UX experience and a key eye for detail is mandatory. You must also have strong stakeholder management and have previously worked alongside senior stakeholders to be successful in this role.


More specifically, your key duties and responsibilities will encompass the following:

  • Working with the senior stakeholder team and delivering on content, across journey experience, user journey flow and in UX.
  • A Tertiary qualification in communications, marketing, e-commerce, multimedia or/a related discipline
  • 5+ years in a web writing / copywriter experience role for digital channels
  • Chat Bot experience
  • Demonstrated experience in effectively managing a broad range of stakeholders and competing deadlines
  • Must have previously worked with senior stakeholders and successfully transcribe their ideas accurately
  • A background in communications together with a solid understanding of the UX process
  • Excellent copy writing skills
  • Working knowledge of the principles and applications of SEO and web content design
  • Proficiency with a wide range of technology tools, including SharePoint; Content management systems; Microsoft Office toolset; Agile project management tools, including Jira and Confluence
  • Experience in creating web writing guidelines and process improvements
  • Energy sector experience highly regarded
  • Use your creativity and flair to bring content to life!