FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries.

We are looking for IT Service Desk Analysts to join our Melbourne Team on a 6 months term, with an ASAP start.

Duties include

• Routine problem solving
• Triage including capture of user contact details, summary of issue or request in work notes
• Basic hardware support
  • restarting device, hard reboot, checking cables, monitors not working etc
• Application support
  • Create, modify and delete application access accounts
  • Application account password resets
  • Application specific assistance
• Escalation to Level 2 as per escalation process
• Telephony support
  • Desk phone programming
  • New extension setup
  • Redirections
  • General assistance with the use of handsets / provision of user guides

If you fit the above profile, then please apply now.

Please note that due to the volume of expected applications, only shortlisted individuals will be contacted.