Level 1/2 Network Integration Support (M17)

Location: Melbourne
Job Type: Contract
Specialisation: Telecommunications
Reference: (SA)49808

FinXL IT Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. The Finite group is a multi-award-winning consultancy recognised across Australia and New Zealand for excellence in recruitment for the technology consultancy space. We have 20 years of year on year success.


Our Telecommunications Client has a number of positions for Level 1/2 Network Integration Support to join the team.

Position duties / requirements may include, but not be limited to;

  •  Customer Service is your number one priority, you always go above and beyond, each call that you answer IS the most important call ever
  • Excellent communication skills, this means an ability to listen, comprehend and act accordingly, be polite, courteous and helpful
  • Must be a team player - having commitment to the team, its players and its goals is paramount
  •  Must be flexible in working hours – jobs will often run overtime and require continuity
  •  Proactive, think-outside-the-box attitude. During this crisis, our Client will need personnel who can appreciate the big and small picture and adaptability is paramount.
  •  Must be competent with computers, email, IP addressing etc
  •   Capable of updating data in databases
  • Experience with use of SFTP, SSH etc
  • A proven capability in fault resolution processes – this is highly desirable

Additional:

  • These positions will involve weekend work - a 5-day rotating roster.
  • Applicants will need to be prepared to commence immediately and be competent to work from home during the current restrictions due to COVID -19

Please note: Given the expected volume of applications, only short-listed applicants will be contacted.