Senior Business Analyst

Job Title: Senior Business Analyst
Contract Type: Contract
Location: Melbourne, Victoria
Salary: AU$850 - AU$900 per day
Start Date: ASAP
Reference: CR/007873_1634690248
Contact Name: Vinthosh Sadhai
Contact Email:
Job Published: October 20, 2021 11:37

Job Description

Senior Business Analyst - Service Management (M19)

Outstanding opportunity for Business Analyst with Telco industry & service management knowledge to join leading IT Services organisation

  • Immediate Start
  • Large-Scale/Long-Term Program of Work
  • WFH/Remote working arrangements available

We are seeking a Senior Business Analyst with experience in Service Management, specifically Service Now to join our large-scale program

  • Demonstrated experience in Solution Design, Functional Requirements Specifications, BRDs
  • Senior BA background - complex stakeholder engagement, and understands context of technical solutions and associated business processes,
  • Hands-on experience in eliciting business requirements, defining epics, detailed user stories creation (including t-shirt sizing), user journey mapping and business process maps (As-Is and To-Be)
  • Ability to model and develop technology engagement processes and services with detail
  • Exceptional communication skills - independently presents, influences and communicates effectively to business stakeholders across all levels (executive and middle management)

*must be located in Australia with full working rights to apply