Process Development - Senior Business Analyst

Job Title: Process Development - Senior Business Analyst
Contract Type: Contract
Location: Sydney CBD
Reference: (MG)45969
Job Published: September 23, 2019 18:04

Job Description

The Company

FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries.

The Role

We are looking for a Business Analyst with a Functional focus and experience in Process Development to be a part of a highly skilled team of consultants working in enterprise business transformation projects.

The role will be within the Sydney CBD for a 12+ month term, and will be responsible for providing analysis support and configuration management of a new Information Technology Service Management Tool Implementation

Who you are

You will have the following skills/experience:

  • Worked with ITSM System Implementation projects in a functional BA role
  • Running requirement gathering workshops/interviews to articulate ITSM tooling business requirements
  • Collaborating with client’s key stakeholders to devise a Service Management capability model with increments and an achievable roadmap.
  • Decompose high-level information
  • Analysing data to highlight errors and to identify opportunities
  • Performed Gap analysis between As-Is and Transitional states and articulating through risks, issues and deliverables on how best to address and mitigate the gaps
  • Develop, manage and maintain Configuration Management plans, functions and standard operating procedures
  • Define data quality reports to ensure accurate and up to date information
  • Experience authoring business requirements documents
  • Experience in Agile Methodologies to articulate Epics and User Stories
  • Use with JIRA to manage the functional requirements to be designed and built
  • ITIL experience in one or more processes, preferably Configuration Management experience
  • Strong knowledge of banking policies & procedures to perform trend analysis & guide strategy
  • Exposure within Cyber Security projects lynis highly desirable

What’s on offer

This is a 12+ month engagement with a high profile financial organisation competitive remuneration on offer.

What's next?
If you would like to be considered, please send applications to Mary at or click the 'Apply Now' button.

Please note: Given the expected volume of applications, only short listed applicants will be contacted.

Who we are

FinXL works within industries such as Government, Telecommunications, Commercial and Finance. We currently have more than 1,300 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.