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Opportunities

Senior Systems Engineer

Job Title: Senior Systems Engineer
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: CR/005510_1624512187
Contact Name: Sinthu Thomas
Contact Email: sinthut@finxl.com.au
Job Published: June 24, 2021 15:23

Job Description

  • Start ASAP | Canberra Location
  • Initial contract for 6 months with extension options
  • Australian Citizen - Must have an NV1 clearance

FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and consulting services across a number of industries including Government, Telecommunications, Commercial and Finance. We currently have more than 850 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.

The Role:

FinXL are looking to engage a Senior Systems Engineer to support a number of Federal Government clients here in Canberra.

The key responsibilities include:

  • Operational (ITIL) support of customer servers including proactive monitoring of servers, incident resolution, standard and non-standard changes and problem cases.
  • Ensuring smooth and efficient customer operations maximising customer satisfaction.
  • Identification of inefficient procedures or processes and suggesting improvements for implementation.
  • Regular interaction with the Service Delivery to ensure clarity and awareness of all activities and plans
  • Awareness of customer trends/developments (keeping Management informed)
  • Ensuring that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledge
  • Self-direction in identifying and suggesting training opportunities
  • Organise or participate in "interest groups" relating to area(s) of specialisation
  • Producing accurate, concise and timely reports as required
  • Knowledge of and adherence to customer SLAs
  • There will be a requirement to be part of the On-Call roster

The skills and experience required are:

  • Minimum NV1 Clearance
  • Able to plan, generate, install, or repair a system or major sub-system (e.g. Client/server system installation, infrastructure support applicant), and lead to improved client understanding and self-sufficiency
  • Able to deliver "support" services to customers (e.g. education planning, first and second-level product/service support, network planning and management)
  • Experienced in supporting Microsoft Technologies, primarily Microsoft Windows Server, and Microsoft Exchange.
  • Experienced in supporting Virtualisation technologies
  • Good working knowledge and understanding of AD, WINS, DHCP, DNS
  • Good working knowledge of Windows clustering and load balancing (WLBS)
  • Good working knowledge of networking and TCP/IP
  • Broad level of knowledge of Enterprise applications including IIS, Web filters, SQL, ISA, Mail filters, Proxy Servers

FinXL fosters a high-performing, inclusive workplace built on a foundation of excellence, respect and dignity. We take corporate social responsibility seriously through our ongoing activities with communities and staff involvement in these efforts. We are committed to environmentally friendly practices in both our own operations and our work with clients.

To be considered please send applications or contact Sinthu on 02 6243 6415 to discuss further.

FinXL does not accept unsolicited resumes or appreciate unsolicited calls from recruitment agencies.

FinXL encourages applications from Aboriginal and Torres Strait Islander people.