Service Desk Engineer

Job Title: Service Desk Engineer
Contract Type: Permanent
Location: Brisbane CBD, Queensland
Salary: AU$50000 - AU$60000 per annum
Start Date: ASAP
Reference: PR/009649_1644378819
Contact Name: Tom Callender
Contact Email:
Job Published: February 09, 2022 14:53

Job Description

The Service Desk Engineer will strive to provide outstanding phone plus face to face IT support to external customers and internal staff within the organisation.

Skills Required:

- Exceptional customer service/ including brilliant phone mannerism

- Experience taking first line phone calls, resolving what you can and escalating to the next level within a timely manor.

- ITIL Certified

- Active Directory

- Ticketing System Experience (Service Now)

- 0365