Technical Business Analyst (M19)

Location: Melbourne, Victoria
Job Type: Permanent
Specialisation: Telecommunications
Salary: Up to AU$650 per day
Reference: CR/008375_1636930735
Contact: Vinthosh Sadhai
Email: email Vinthosh

Technical Business Analyst

Outstanding opportunity for a Technical Business Analyst with telco industry, CRM and SQL knowledge to join leading IT Services organisation in the Digital space

  • Immediate Start
  • Large-Scale/Long-Term Program of Work
  • Contract or Perm - the choice is yours!

FinXL Professional Services is a leading IT services organisation providing a broad range of services to assist large Australian enterprises and Government departments to deliver IT projects.

At present, an outstanding opportunity exists for a Technical Business Analyst with 3-5 year's experience working on CRM (any product) and SQL skills to join our team.

Key responsibilities:

  • Liaise with GTM (Go to Market / Sales team) initiative stakeholders, Product Owners and Business BA's for requirements pertaining to product launches.
  • Perform impact and feasibility analysis on the changes.
  • Liaise with SMEs and guide the Robotics development team by providing specific implementable steps.
  • Perform reference data updates / configuration activities in database to support product launches.
  • Support business with ad-hoc reports on order volumes, success rates, etc.

Primary skills:

  • Requirements elicitation
  • User story documentation (using JIRA)
  • SQL (hands-on)
  • JIRA / Confluence
  • Siebel (Basic Order-to-Activate flow)
  • Salesforce knowledge is a bonus and will help

Secondary skill (for interaction with developers):

  • UI Automation
  • AWS working knowledge
  • Basic knowledge is sufficient for both

*must be located in Australia with full working rights