Our client, a Sydney Macquarie Park based client, is looking for a Contact Centre Architect.

About the role

• Support a telco client with a government project
• Deployment of contact centre solutions
• Work closely with external vendors and technical specialists

Skills and experience

• 5+ years contact centre solution
• Experience with call flow design and documentation
• Experience with WebServices or API development
• Experience with IVR, email and messaging services preferred
• Australian citizenship and/or security clearance

What's on offer

• 12 months' engagement working at a telco client
• Hybrid working with 3 days per week in the office in Macquarie Park
• Role is open to Sydney, Melbourne, Canberra or Brisbane based candidates with Australian citizenship

What's next

If you would like to be considered, please click the apply button and address your application to Julia Leung.

Who we are

FinXL IT Professional Services is an established, innovative Australian company, providing technology enabled business solutions and consulting services across a number of industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.