Application Support Specialist

Posted 24 June 2024
Job type Contract
DisciplineCloud & Infrastructure

Job description

FinXL was estbalished in 2003 and created to leverage highly talented people in solving complex technological challenges. Since then, we have completed thousands of assignments, providing high value services to a wide range of customers.

Previously a part of the successful Finite Group, a subsidiary of Randstad N.V., FinXL has grown from a small team to a large business, with offices in all the major cities across Australia and New Zealand. Our deployed workforce of 1,200+ consultants work on projects and BAU assignments across a diverse customer base.

We are keen to attract the talents of an Application support Specialist for a critical piece of work at a leading organisation.

  • This role is focused on the delivery of improvements, upgrades and ongoing maintenance and support of our Business Application Platforms driving business operations.
  • The Application Support Specialist is a business critical role powering the Tech Apps strategy underpinned by industrial COTS (commercial off the shelf) applications, the Osisoft PI platform and the Microsoft Power Apps platform. W
  • Responsible for providing development/configuration, technical and administration support for applications across the landscape as well as supporting the digital transformation and process analytics agenda.

You will be keen to upskill and cross skill to new technologies however you will have the following skills and experience;

  • Experience of 5 years or more in a similar business applications support role for critical operating platforms.
  • Technical skills in Windows and Azure server hosting, active directory access management, application packaging, group policy, Azure virtual desktop and similar virtualized environments.
  • Database technologies across SQL server and Oracle including SQL development.
  • Strong preference for experience in the Microsoft Power Platform (Power Apps, Power Automate and Power BI).
  • Excellent understanding of ITIL principles and practical experience across incident, problem and change management.
  • Practical understanding of business methodologies and software development life cycle, API led integration, database concepts and development methodologies and client-server architectures.
  • Ability to triage issues with different teams supporting different components of the solution landscape.
  • Ability to document and maintain technical knowledge bases and share knowledge across peers
  • Solid understanding and experience with business systems information security principles including role-based security, data protection, identity and access management, patching, Antivirus baseline and whitelisting etc.
  • Well-developed project management and coordination skills to lead mid-level initiatives directly with the business.
  • Delivery experience in an agile and waterfall environment as a core member of a cross functional team.
  • Embedding and supporting/troubleshooting commercial off the shelf vendor platforms in coordination with platform vendors per defined SLAs.
  • Experience in a Manufacturing or Asset Intensive IT environment will be highly regarded.

The role is Geelong based, suits people well who are based in Geelong or in the western suburbs of Melbourne.

Next steps

Roll your mouse over to that Apply Now button if you think your skills and experience fit the bill for this role. Submitted CVs must be in Word.