FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.

The Opportunity

Are you a Senior Business Analyst who understands that enterprise email is the lifeblood of a modern organisation? FinXL IT is looking for a Senior Business Analyst to lead the strategic evolution of our client's global messaging ecosystem.

This is a high-impact role where you'll navigate the intersection of M365 architecture, cybersecurity, and business workflow automation. You'll be the bridge between our technical teams, vendors, and C-suite stakeholders, ensuring our communication platforms are secure, compliant, and future-proof.

Core Focus Areas

• Infrastructure Strategy: Analyse our current Exchange Online/Hybrid environment and define the roadmap for decommissioning legacy systems and adopting "Modern Auth" standards.

• Security & Deliverability: Lead the business case and requirements gathering for DMARC, SPF, and DKIM implementations to protect our brand reputation.

• Compliance & Governance: Design workflows for eDiscovery, data retention, and legal hold processes that meet strict regulatory requirements.

• Stakeholder Translation: Convert complex technical limitations or security risks into clear, actionable business insights for non-technical leadership.

• Facilitate workshops to capture complex functional and non-functional requirements for email security migrations and tenant-to-tenant consolidations.
• Document "as-is" and "to-be" mail flow architectures, identifying bottlenecks in relay services or third-party integrations.
• Evaluate and select enterprise email security gateways (e.g., Proofpoint, Mimecast, or Microsoft Defender).
• Define acceptance criteria and oversee User Acceptance Testing for global messaging changes to ensure zero business disruption.
• Contribute to Change and Risk Impact Assessments and high-level designs.
• Conduct third-party risk assessments of applications and systems
• Manage extensive vendor engagements to ensure seamless service transition
  

• A Senior Business Analyst with extensive email proxy/email security gateway experience.
  
• Demonstrated experience and/or understanding of mail flows and system connectors. You understand how a Mail Transfer Agent (MTA) works, and you can explain the difference between IMAP and MAPI.
  
• Technical acumen across Exchange Online Protection and Defender for O365
  
• Demonstrated experience in process modelling and requirements analysis
  
• Previous delivery in complex, regulated industries with dispersed teams
  
• Expertise in Project Methodology Frameworks and best practices
  
• Exceptional communication and stakeholder influencing skills
  

• Initial 6 months contract, with a view to extend
• Located in North Sydney, and hybrid working arrangement (2-3 days in the office)
• Opportunity to work on a high-priority cybersecurity migration project
• Be the bridge for technical requirements between vendors and business

If you would like to apply for this opportunity, please submit your CV via SEEK. Please note that due to the volume of responses, only shortlisted consultants will be contacted.

Job number (S4)