Associate Operations Analyst - Graduate
Sydney CBD and Work from home
6 months + contract

Opportunities for roles in Melbourne and Canberra also

FinXL by Randstad Digital focuses on accelerating client's digital and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries.

We partner with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications & enterprise sectors. We solve complex technological and business challenges with highly talented people.

You will be joining the FinXL Associate Program, an award-winning initiative designed to accelerate the careers of emerging technology talent. As an Associate, you will benefit from structured mentorship, access to continuous upskilling, and the opportunity to work on high-impact enterprise projects while being supported by a dedicated account team.

We are currently seeking an Associate Operations Analyst- Graduate to join our consulting practice and to be deployed within a leading Consultancy.

Qualifications:

• Operations Analyst background
• Incident & Change Management experience
• Experience managing Incident tickets, Change tickets & Service Requests in ServiceNow
• Experience in enterprise monitoring tools such as Splunk Enterprise, Extrahop, Sensu, AppDynamics to identify and respond to alerts.
• Experience in analysing and triaging issues using Standard Operating Procedures- SOPs.
• Experience in application patching activities
• Experience in Splunk Enterprise, ServiceNow, Extrahop, Sensu, Omegamon, Tivoli.
• Experience in System administrative in Windows- Windows Server or Linux - RedHat
• Experience in 1 or more of Powershell, Bash, Python, Ruby, SQL, Cloud Administrator- AWS/Azure, Data Engineering (Extract, Transform, Load), Ansible
• Experience leveraging AI tools (e.g., GitHub Copilot, LLMs) to optimize IT Support
• ITSM experience
• Bachelor's degree in IT, Computer Science, Engineering or related field

Next Steps

If you would like to apply to this fantastic opportunity please apply online or call Jackie Gibbons on 0432 268 298

Code: S12