Associate Technical Business Analyst (CCM)

Leading banking client (consulting through FinXL)

FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.

FinXL is seeking an Associate Technical Business Analyst (CCM) to join our consulting team and be deployed with a leading banking client on a key transformation engagement.

As part of this role, you will be integrated into our award-winning FinXL Associate Program, designed to accelerate the careers of emerging consultants through structured mentorship, professional development, and hands-on experience within Tier-1 client environments.

Responsibilities

• Support the Product Owner in managing and refining the CCM team backlog.

• Assist in translating business requirements into technical user stories.

• Participate in all Scaled Agile ceremonies, including PI Planning.

• Help maintain alignment between business goals and technical delivery.

• Coordinate with cross-functional teams to ensure smooth sprint execution.

• Assist in documenting system processes and technical workflows.

• Support the delivery of Customer Communication Management (CCM) solutions.

Key Skills & Experience

• Foundational understanding of Business Analysis or Product Ownership.

• Familiarity with Agile methodologies and Scaled Agile frameworks (SAFe).

• Proficiency in using AI tools to enhance workflow efficiency and output quality.

• Exposure to Customer Communication Management (CCM) tools like SmartComm.

• Strong analytical and problem-solving capabilities.

• Excellent verbal and written communication skills.

• Relevant tertiary qualification in IT, Business, or a related field.

Why Join FinXL?

• Award-winning Associate Program providing coaching to fast-track your career.

• AI-driven culture encouraging cutting-edge technology to solve problems.

• High-visibility career growth opportunity within a leading banking environment.

Next Steps

If you would like to apply for this opportunity and join our next intake of Associates, please submit your CV via SEEK. Please note that due to the volume of responses, only shortlisted consultants will be contacted.