Desktop Support- Helpdesk Analyst
Location: Eastern Suburbs, Western Sydney and Work from home
6 Months + contract

FinXL by Randstad Digital focuses on accelerating client's digital transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries.

We solve complex technological and business challenges with highly talented people.

Join Our Team as an Desktop Support- Helpdesk Analyst to work on-site and remotely- Eastern Suburbs & Western Sydney

The successful candidate must have had experience working in IT in a Hospital

Key Skills & Experience

• Experience working in IT in a Hospital
• Experience working in Desktop Support- Helpdesk
• Experience in Level 2/3 escalation point for the Service Desk, managing tickets through SCHN's designated ITSM tool- ServiceNow
• Experience in Installing, configuring & troubleshooting applications with the SCHN software catalogue
• Experience in the Microsoft 365 suite - Outlook, Teams, OneDrive, Word, Excel
• Experience in Active Directory tasks such as password resets and unlocking accounts.
• Experience in supporting audio-visual- AV & video conferencing - VC equipment

Next Steps

If you would like to apply to this fantastic opportunity please apply on line or call Jackie Gibbons on 0432 268 298

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